Yes. Every partnership starts with a pilot. We agree the scope, bring your collection in, and put Henry in front of real visitors before anything long-term is settled — so you see the effect in your own rooms first. We'll walk you through exactly what that looks like in a first conversation.

No problem. Our phased onboarding approach helps gather just enough data to launch personalized tours quickly. We can expand and update content as your digitization efforts grow—ensuring your visitors always have something fresh to discover.

Visitors use their own phone and earphones — they put it in their pocket and simply talk, eyes on the art. There is no hardware to buy, hand out, charge or clean, and nothing for your staff to operate.

Data protection is built in, not bolted on. Everything runs under the GDPR, and the data sits in the EU.

Conversations are kept as text only — never as audio recordings — and they are not used to train AI models. Henry is built on the sources your own experts approve; when the record is uncertain, he says so, and your curators can see the sources behind an answer.

You’ll see metrics on exhibit popularity, dwell times, user engagement (e.g., how often visitors ask questions, which stories they follow most), and general feedback. Additionally, our AI provides deeper insights into visitor reflections, emotions, and questions about specific artworks, helping you with exhibit planning, marketing campaigns, and operations—like staffing or signage placement.

Onboarding starts from your museum's name and takes days rather than months — about half an hour per language once your collection is in. We work with a small number of houses at a time so every launch gets full attention, and we'll tell you honestly when the next window opens.